Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of Plan with JAM (the “Service”), a wedding-planning application for managing your schedule, tasks, guest list, and team, and for sending event updates by text message and email. By using the Service, you agree to these Terms.

Your account

You are responsible for the activity under your account and for keeping your login secure. You must be at least 18 and able to form a binding contract to use the Service.

Your content and responsibilities

• You own the event content, guest information, and messages you create. You are responsible for their accuracy and for how you use them.
• You are responsible for obtaining any required consent from your guests before texting them. By sending text messages through the Service, you represent that each recipient has agreed to receive messages from you.
• You will use the Service in compliance with applicable laws, including anti-spam and telemarketing rules (such as the TCPA and CTIA guidelines) and carrier requirements.
• You will not use the Service to send unlawful, harassing, deceptive, or unsolicited messages.

Guest information you upload

• When you add guests and team members, you are entrusting us with other people’s personal information. You decide what to collect and why; we store and process it on your instructions so the Service works. In data-protection terms you act as the controller of that information and we act as your processor.
• You confirm you are entitled to provide it — that you collected it fairly, told those people what it would be used for, and have whatever consent the law where they live requires. That includes special categories such as dietary needs and allergies, which are health information, and any details about children entered by you as an adult planning the event.
• We will process it only to provide the Service and as described in our Privacy Policy, keep it confidential, apply reasonable security to it, use providers who are bound to equivalent terms, help you respond if a guest asks to see or delete their details, and tell you without undue delay if we learn of a breach affecting it. On deletion of your account or event, it is deleted — subject only to the backup window stated in the Privacy Policy.
• If you need a separate data-processing agreement for your own compliance, email us and we will provide one.

Text messaging terms

When you send text announcements: message frequency varies; message and data rates may apply. Recipients can reply STOP to unsubscribe at any time and HELPfor help. We add an opt-out notice to messages and suppress recipients who opt out. Delivery depends on mobile carriers and is not guaranteed; carriers are not liable for delayed or undelivered messages. You are solely responsible for the content of your messages and for having a lawful basis to send them.

Acceptable use

Don’t misuse the Service — including attempting to disrupt it, access it without authorization, or use it to violate the rights of others or any law.

SMS Acceptable Use Policy

Text announcements exist so a couple can send wedding-related updates and reminders to their own invited guests. When you use text messaging you additionally agree that:

• You will text only guests you personally invited, whose numbers you collected directly from them with the opt-in disclosures required by carriers. You will not use purchased, rented, scraped, or third-party contact lists.
• You will send only wedding-related content. You will not send marketing, promotions, or any content prohibited by carriers — including material that is sexual, hateful, or related to alcohol, firearms, tobacco, cannabis/CBD, gambling, loans or other high-risk financial offers, or any deceptive, phishing, or “spam” content.
• You will honor opt-outs. We add a STOP notice, process STOP/HELP replies automatically, and restrict sending to daytime hours in your guests’ time zone; you will not attempt to circumvent these controls.
• You will stay within the sending limits of the Service and will not send in a volume or pattern intended to evade them.

We may monitor for, screen, refuse, throttle, or block messages, and may suspend or terminate text-messaging access or your account, at our discretion and without notice, if we believe these rules are being violated or to protect the Service, its users, guests, or our carrier standing. You — not Plan with JAM — are the sender of your messages and are solely responsible for them.

Third-party services

The Service relies on third-party providers (for authentication, hosting, storage, email, and SMS delivery). Their availability and terms may affect the Service, and we are not responsible for their acts or omissions.

Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or that messages, reminders, or notifications will always be delivered on time. The printed run-sheet and your own records should be your day-of source of truth.

Limitation of liability

To the maximum extent permitted by law, Plan with JAM will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from missed, delayed, or undelivered messages or notifications, or from your use of the Service.

Indemnification

You agree to indemnify and hold Plan with JAM harmless from claims arising out of your content, your messages, or your use of the Service in violation of these Terms or applicable law — including claims relating to messages sent without proper consent.

Termination

We may suspend or terminate access for violations of these Terms. You may stop using the Service at any time.

Fees

The Service is currently provided free of charge. If paid plans are introduced, the price, the billing period and whether it renews automatically will be shown to you before you are charged, you will be able to cancel from within the Service, and nothing you already have will start costing money without your agreement.

Governing law and disputes

These Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-laws rules. Any dispute arising from them or from your use of the Service will be brought exclusively in the state or federal courts located in North Carolina, and you and we each consent to the jurisdiction of those courts. If you are a consumer resident elsewhere, nothing here removes a protection or a forum that the mandatory law of your home country gives you.

Before filing anything, please email us — most problems are faster to fix than to litigate.

Changes to these Terms

We may update these Terms from time to time; the “last updated” date above reflects the current version.

Contact

Questions about these Terms? Email hello@planwithjam.com.